is operated by VITAMIN-ONE FORMULAS LTD. (“Company”). Company respects your privacy, is seriously committed to protecting the privacy of its users and has published this Privacy Policy to explain how Company treats information you submit to Company. Please read this Privacy Policy carefully prior to your access to and/or use of (the “Site”). If you do not agree to abide by this Privacy Policy, please do not access or use the Site. While using the Services and Site, you will get a customized formula and product quote from By submitting information to Company, either by visiting or using the Site or registering for or using the Services, you are accepting the practices described in this Privacy Policy.

General Information

When you use the Web site some basic general information is collected. This information is used to improve the Web site and make your use of the Web site as enjoyable and efficient as possible. Cookies are also used to help us determine the various services you use and the support you may need, and to help us detect and solve any problems you may have when using the Web site. This general information is used internally in connection with’s business, including’s personal, marketing and advertising efforts.

Health Questionnaire

When completing the initial Health questionnaire, we ask general questions about your lifestyle, family history, medical history, and current medications. This information is used to develop a personalized supplement program recommendation for you. There is no cost to you and you may use this recommendation as you choose. While our goal is to provide you with our customized products, you have no obligation to purchase products from us. We provide the Health Questionnaire free of charge. The information is provided for informational purposes only and is not intended as a substitute for any information contained on or in any product label or packaging. You should not use the information from any for diagnosing or treating any health problem or disease, or prescribing any medication or other treatment.

Collection of Personal Information

You acknowledge that Company may collect and process “personal information” (i.e.information that could be used to contact you, such as full name, real estate/rental information and e-mail address) in connection with the Service. Such information collected by Company may be stored and processed in the United States, Canada or any other country in which Company or its agents maintain facilities. By using the Service, you consent to any such transfer of information outside of your country. Company makes no representation or warranty with respect to any duty to permanently store any personal information you may provide.

Personal Information

When you set up an account on the Web site or purchase an item from the Web site, we collect personal information (which you provide) that may include your: (i) first and last name; (ii) billing address; (iii) shipping address; (iv) other shipping addresses; (v) email address; (vi) phone number; (vii) credit card account number; (viii) items purchased from us; and (ix) browsing, buying and selling patterns (collectively, “Personal Information”). You can alter or update your Personal Information on the Web site by changing your account information at any time.


A cookie is a text file stored on your computer’s hard drive. Web sites create cookies to record information about your preferences, such as the items you add to your shopping cart, and for security reasons. Most cookies expire after a certain time period. The most popular browsers, such as Chrome Browser and Internet Explorer, can be set to give you the option of accepting or rejecting all cookies. If you wish, you may set your browser to reject all cookies and still shop on the site.

Use/Sharing of Personal Information

VITAMIN-ONE FORMULAS LTD owns and operates and we are the sole owner of this information collected. We will not sell, share, or rent this information to a third party in any way other than as disclosed in this privacy policy without your opt-in agreement. We may share this information to a 3rd party or vendor in ways disclosed in this privacy policy. Your name, shipping and billing addresses, and credit card number(s) are used by in order to provide you with the goods that you purchase on the Web site. We use your email address to provide you with information about your order and its status, and we may occasionally, on an opt-in basis, send out emails, including newsletters, to people who have placed an order online, offering them more great deals. Your phone number is used by only in the event that our customer service representatives need to contact you about an order you have placed. Personal Information is used internally in connection with’s business, including’s promotional, marketing and advertising efforts, in a manner which does not readily identify a user to any third party. VITAMIN-ONE FORMULAS LTD shares personally identifiable information with its healthcare contractors to provide premium services to its users.

Credit Card Security

The Internet is a vast network of computers. Because the data passes from computer to computer, some Internet shoppers worry that unauthorized persons may intercept the data and gain access to credit card numbers, but shopping on a secure site is actually safer than handing a credit card to a waiter in a restaurant. Taking the steps below will lower the chances of interception of your credit card number:
  • Limit your online shopping to Internet merchants, such as, with sites equipped with Secure Sockets Layer (SSL) technology. SSL prevents unauthorized people from intercepting your data.
  • Use a browser, such as Chrome Browser or Internet Explorer that supports SSL. These browsers show a symbol in the status bar, such as a key or lock, when you are on a site that uses SSL. Most banks will cover the cost of fraud resulting from unauthorized use of your credit card or may limit your liability.
Credit card information collected by is encrypted through Secure Sockets Layer before it is transmitted over the Internet. fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities, and may in its sole discretion disclose Personal Information or other information to satisfy any law, regulation, subpoena, or government request. reserves the right to release Personal Information or other information about users who we believe are engaged in illegal activities or are otherwise in violation of our Terms of Use, even without a subpoena, warrant or court order, if we believe in our sole discretion that such disclosure is necessary or appropriate to operate the Web site, or to protect the rights or property of, its affiliates, or any of their officers, directors, or employees, agents, third-party content providers, suppliers, sponsors, or licensors. also reserves the right to report to law enforcement agencies any activities we reasonably believe in our sole discretion to be unlawful.

Changes to This Privacy Policy

Company reserves the right, at its sole discretion, to update, amend and/or change this Privacy Policy without prior notice and at any time. Updates to this Privacy Policy will be posted here. You are encouraged to revisit this Privacy Policy from time to time in order to review any changes that have been made. Your continued use of the Site and any Services following the posting of any such changes shall automatically be deemed your acceptance of all changes.

Miscellaneous wants you to be aware that when you click on links (including advertising banners), which take you to third-party Web sites, you will be subject to such third parties’ privacy policies. While we support the protection of privacy on the Internet, expressly disclaims any and all liability for the actions of third parties, including without limitation actions relating to the use and/or disclosure of Personal Information by third parties. Our Privacy and Child Protection Policy is subject to change. In the event of any change, we will provide notice of such change on this page and in direct email to you.

Questions or Concerns

If you have questions, comments, concerns or feedback regarding this Privacy Policy, please contact us via email: [email protected].

The Food and Drug Administration

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.